How To Deal With The Generation Gaps At Work

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The young and older worker both have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This workshop will help you understand the various generations present at work and understand what motivates each of them and how to work together.

Program Outline:

Module Seven: Differentiations Between

• Background
• Attitude
• Working Style
• Life Experience

Module Eight: Finding Common Ground

• Adopting A Communication Style
• Creating An Affinity Group
• Sharing Knowledge

Module Nine: Conflict Management Module Eight: Finding Common Ground (I)

• Younger Bosses Managing Older Workers
• Avoid Turnovers With A Retention Plan
• Breaking Down The Stereotypes

Module Ten: Conflict Management (II)

• Embrace The Hot Zone
• Treat Each Other As A Peer
• Create A Succession Plan

Module Eleven: The Power of 4

• Benefits Of Generation Gaps
• How To Learn From Each Other
• Embracing The Unfamiliar

Module Twelve: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations